King Street and Bobblestock Surgeries

King Street & Bobblestock Surgeries

King Street Surgery, 22a King Street, Hereford, HR4 9DA | Tel. 01432 272181

Fax. 01432 344725

Bobblestock Surgery, Grandstand Road, Hereford, HR4 9LP | Tel. 01432 354573

HMG

Patient On-line Access

On the 1^st July 2018 Quay House Medical Centre, Sarum House Surgery, King Street and Bobblestock Surgeries, Greyfriars Surgery and Moorfield House Surgery will merge to form Hereford Medical Group.

As a result of the merger process all Patient Access On-line Services will be unavailable from the 1^st of May to the 1^st July 2018. We understand that this will frustrating and inconvenient and we are sorry for any inconvenience this may cause during this time.During this period you will be unable to –:

Book appointments on-line
Request prescriptions on-line
Change or update your details
Send messages
View on-line medical records

After the 1^st July 2018, patients who wish to use Patient Access On-line services will need to re-apply for this service.

Hereford Medical Group’s aim is to provide high quality and compassionate care to the communities we serve and we appreciate your understanding during this time. Below are some answers to questions which you may have about access during this time.

How will I make appointments? Please phone or visit your surgery to make an appointment during this time.

I am going to be moving house between now and July, how should I let the surgery know? Please phone or visit the surgery to update your personal details.

I find it really difficult to get through on the phone. I’m worried I won’t get my prescription in time or get an appointment?

Please allow plenty of time for ordering your prescriptions and booking routine appointments. We understand your concern and are aware of the extra demand on the phone system. You may want to seek advice from your friendly pharmacy team. Pharmacists can help recognise and treat many common illnesses. They can give advice and where appropriate, recommend over-the-counter medicines that could help clear up the problem. If they think you need to see a GP for your illness, they will advise you to do that.

Below are the best ways to contact your surgery for a prescription –

Quay House Medical Centre: Phone the surgery after 2pm if possible 01432 352600

Sarum House – Email sarum.web@nhs.net or phone the surgery between 10.00am and 3.30pm on 01432 271736

Kingstreet and Bobblestock Surgeries – Call the surgery between 09.30am and 12.30pm on 01432 354573

Greyfriars Surgery – Call the surgery between 09.30am & 11.30am 01432 268506

Moorfield House Surgery – Call the surgery between 10.00am – 12.00pm and 2.00pm – 5.00pm on 01432 365070

We are a 5 partner General Practice working from 2 surgeries in the Hereford area. One in King Street in the heart of the city, and one on the northern outskirts of Hereford in the Bobblestock area. We deliver a full range of family medical services to approximately 9000 patients in Hereford City and surrounding Herefordshire.

On this site you can find information about the doctors, nurses and other staff of the practice, the health care services we provide and how to use them, and our role in the training of future general practitioners. There is a wide range of links to health-related websites and patient support organisations within the Health Topics section. There are also a number of interactive pages which give personalised health advice based on information that you supply. Practice news and developments appear on the News page.

At present General Practice is under huge pressure. Please use this link to help in understanding the role and pressures of general practice.https://drjongriffiths.wordpress.com/

Extended access -

In addition to the practice’s normal opening hours, and additional surgery opening times as stated above, you can also book an appointment in the evenings and weekends. This may be with a different GP, nurse or location than you are used to. These appointments are pre-bookable by contacting the surgery during our opening times – please ask for an extended access appointment.

Online Features: Please note that Online Viewing of Medical Record and Appointment booking are now live. This is an exciting development. If you are already registered for online prescriptions you need do nothing else.

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