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 King Street & Bobblestock Surgeries 

 

King Street Surgery, 22a King Street, Hereford, HR4 9DA | Tel. 01432 272181  

        Fax. 01432 344725

 

Bobblestock Surgery, Grandstand Road, Hereford, HR4 9LP | Tel. 01432 354573

 

 You may be aware that King Street Surgery will be merging with four other Hereford medical practices on the 1st July 2018, to become Hereford Medical Group.

Unfortunately, as a result of the merger process all Patient Access on-line services will be unavailable from the 1st May until the 2nd July 2018.

 

The following on-line Patient Access services will be unavailable from 1st May to 2nd July:

Ordering repeat prescriptions, booking appointments, sending electronic messages, changing address details and registering as a new patient.

 

Please phone our prescription line 9.30am-12.30pm Monday to Friday on the above numbers option 2, alternatively you can e-mail kingst.prescriptions@nhs.net or order in person at either site in writing.

To register as a new patient you must visit the surgery.

 

We are unable to process routine prescription requests from Wednesday 9 May until Tuesday 15 May due to computer updates.

 

After the 2nd July 2018, patients who wish to use the Patient Access on-line services will be required to re-register for this service, by visiting reception at King Street Surgery or at another of the Hereford Medical Group sites with a form of ID.  We sincerely apologise for any inconvenience this may cause.  We would like to thank you for your understanding and patience during our merger process.

 


Booking an Appointment


Book your GP appointments online 

 

All the doctors and nurses are available for consultation by appointment, at both our surgery sites. Please see the surgery timetable for details of availability. Appointments may be made either in person or by telephoning the relevant surgery:

 

King Street Surgery 01432 272181

 

Bobblestock Surgery 01432 354573

 

Approximately 70% of our appointments are bookable in advance and 30% are bookable on the day.

 

A significant number of appointments are lost each day through patients not attending and in general, these are appointments booked in advance Please help us to help you by giving us reasonable notice if you are unable to attend.

 

We offer a number of pre-bookable appointments between 6.30 p.m. and 8.30 p.m. on Fridays intended especially for patients who are unable to attend during normal working hours.

 

Emergency Appointments

 

We aim to accommodate all requests for emergency consultations as soon as possible. Where emergency appointments or visits are requested, we cannot guarantee that a specific doctor will be available. Our nurse practioners hold an emergency surgery between 12.00 pm and 1.00pm, bookable on the day only. This surgery is intended for patients who have a single, urgent problem and these are not suitable for complex or multiple problems.

 

Telephone Advice

 

Our doctors and nurses are happy to answer queries by telephone. Please ask the receptionist for a telephone consultation and a mutually convenient time will be arranged. To avoid interrupting another patient's consultation it may not always be possible to connect you immediately with the doctor or nurse. However our nurse practioner is on duty for emergencies and is available for telephone advice every day.

 

Book An Appointment Online

 

This is available via the Patient Access Website. You will require a username and password to login to Patient Access. You can also order repeat prescriptions and view a summary of your medical record here.  To register for patient access please bring in 2 forms of identification to either reception, complete the registration form and we can get you started.

 


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